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Support

OrderPort for Etsy, Shopify, WooCommerce and Amazon sellers

Fastest way to reach us: hello@nerdicstore.com. We usually reply within a day.

How do I use OrderPort?

Open your shop's Orders page (Etsy Shop Manager, Shopify admin, WooCommerce admin or Amazon Seller Central), click the OrderPort icon and press Sync orders. Do the same on your Listings or Products page with Sync inventory. Then press Open OrderPort for your dashboard, forecasts, inventory and exports.

Some fields came out empty. What now?

OrderPort tells you which fields it couldn't read after each sync. If you see a "Missing fields" message, email us a screenshot of it. Platforms change their pages from time to time, and we usually ship a fix within a day or two.

Does my order data leave my computer?

No. Everything runs locally in your browser. We have no servers that receive or store your shop data. See the privacy policy for details.

How does the free trial work?

The 7-day trial starts when you enter your email. No credit card is required, and nothing is charged automatically when the trial ends, the extension simply asks whether you'd like to subscribe.

How do I cancel my subscription?

Click the OrderPort icon, then Manage subscription. Cancellation is one click, effective at the end of your billing period. If anything is unclear, email us and we'll sort it out.

Refunds

If OrderPort didn't work for your store, tell us within 14 days of payment and we'll refund you. No forms, no interrogation.

Nerdic Store, Finland · OrderPort is an independent tool and is not affiliated with, endorsed or sponsored by Etsy, Inc., Shopify Inc., Automattic Inc. or Amazon.com, Inc.